FAQ

  • What do you accept in your food scrap collection service?

    Click here for an Accepted Materials List.

    Note: We only accept products that are BPI-certified compostable and do not accept ASTM D6400 products.

  • How far is your reach for food scrap collection service?

    We currently have curbside service in all of Monroe County, or you can drop your bucket off at our retail store or other market locations.

    Click here for a list of our market locations.

  • I didn’t get compost last year. I don’t know what went wrong?

    We have an opt in system for our compost soil. Keep an eye out for an email in the early spring that provides instructions on how to sign up.

  • I wish purchasing an extra bucket for curbside was an option.

    A one-time extra bucket can be requested via the customer portal. There is a $10 charge for this service.

  • Are your bucket liners compostable?

    Yes, our liners are made from plant-based materials making them compostable in our industrial composting system at the farm. We also sell a variety of compostable single-use bags and ‘ziplocks’ at our lifestyle store.

  • If I switch to a wash-less bucket system, can I be sure that the liner will not create less space in our bucket?

    Our liners are very thin but also durable meaning cleaner buckets and the same amount of space.